There is a need to manage my frustration. Note: the operative word is NEED. ugh... I have been working my ass to complete the CCC University Silver Certification. I am one online test away from my goal. Today, I took the test and failed again for the 3rd time! Sucks right? How can I allow myself to fail so many times? I admit this is not under the scope of my support but this is a company requirement. I am enlisting myself for another shot @ this test and keep my fingers crossed that this time around I will be successful.
Here is a screen shot of my test score:

